Educación
Unifique su trayectoria educativa con una plataforma integral. Gestione el currículo, la matrícula y el éxito estudiantil, todo desde un solo lugar. Optimice los procesos, reduzca los errores y concéntrese en lo más importante: ofrecer experiencias de aprendizaje excepcionales.
Optimización de Operaciones
Cómo Yonyou Aborda
los Retos en la Educación
El sistema ERP de Yonyou aborda eficazmente los desafíos de la industria educativa al ofrecer soporte multilingüe para una comunicación fluida, una infraestructura en la nube escalable para manejar los picos de inscripciones y herramientas de marketing integradas para campañas dirigidas.
El Desafío
- Alto Costo de Adquisición de Clientes.
La dificultad para calcular las tasas de conversión por canal hace que sea complicado optimizar el gasto en marketing.
Desafíos en la Gestión de una Población Estudiantil Diversa
- Las estructuras curriculares y de los programas requieren adaptación para diferentes regiones.
- Ineficiencias durante los períodos pico de inscripción.
- La correlación y la organización manual de datos requieren mucho tiempo y son ineficientes.
Solución
- El ERP puede integrarse con funciones de CRM para segmentar a los estudiantes según su demografía, intereses y necesidades educativas.
El ERP puede facilitar la creación y gestión de contenido localizado para diferentes regiones, asegurando que los materiales del curso y la información del programa estén adaptados a contextos educativos específicos.
- El ERP puede proporcionar análisis detallados sobre la efectividad de los distintos canales de marketing.
- También permite la creación de perfiles detallados de clientes para segmentar a los estudiantes por grupo de edad, interés en programas y otros factores relevantes.
Fuertes Beneficios
Comunicación Mejorada
El acceso a datos en tiempo real permite una mejor comunicación entre padres, maestros, estudiantes y administradores.
Proceso de Admisión Eficiente
Automatiza el procesamiento de solicitudes, la recaudación de pagos y la gestión de documentos, haciendo que el proceso de admisión sea más ágil para todos.
Gestión Financiera Más Sólida
Simplifica la elaboración de presupuestos, el seguimiento de gastos y los informes financieros, garantizando transparencia y cumplimiento.
Flujos de Trabajo Docentes Mejorados
Los profesores pueden gestionar sus clases, calificaciones y la comunicación con los estudiantes de manera más eficiente mediante la plataforma centralizada.
Áreas y características clave
Descubra las soluciones educativas
Gestión de Ventas
Empoderamiento de ventas
Gestión Financiera
Inteligencia de datos
Segmentación de clientes y servicios escalonados
Gestión de Ventas
Communication & Collaboration
Enrollment Management
Pipeline Management
Communication & Collaboration
Communication & Collaboration
- Manage and track phone calls and SMS messages
- Ensure high-quality customer service interactions
- Control user access and permissions based on their roles
- Generate reports and insights from sales data
Enrollment Management
Enrollment Management
- Capture inquiries from prospective students, parents, and advisors
- Manage applications, track documents, and automate communication
- Present course offerings, pricing, and prerequisites
- Streamline the evaluation and admission process
- Send personalized emails and notifications throughout the enrollment journey
Pipeline Management
Pipeline Management
- Monitor progress of potential students through the enrollment process
- Track sales activities, quotas, and performance metrics
- Automate repetitive tasks like sending emails and scheduling appointments
- Provide a single source of truth for student information, applications, and enrollment data
- Facilitate communication between admissions, marketing, and sales teams
Empoderamiento de ventas
Whatsapp / WeChat marketing
Social Media Management
Customer Acquisition
Whatsapp / WeChat marketing
Whatsapp / WeChat marketing
- Automate repetitive tasks such as sending messages, creating content, and managing customer interactions
- Implement consistent and effective marketing strategies across all Whatsapp / WeChat channels
Social Media Management
Social Media Management
- Assist dead follower cleanup
- Standardized sales scripts
- Centralized sales enablement
Customer Acquisition
Customer Acquisition
- Identify and target potential customers based on a variety of criteria
- Efficiently add large numbers of customers on network
Gestión Financiera
Billing & Payment Processing
Financial Visibility & Control
Scholarship & Financial Aid Management
Tax Compliance
Billing & Payment Processing
Billing & Payment Processing
- Generate invoices for tuition fees, registration charges, and other educational services
- Manage different payment methods like online payments, cash payments, and installments
- Track payment status and send automated reminders for outstanding fees
- Reconcile accounts receivable and ensure timely collection of payments
Financial Visibility & Control
Financial Visibility & Control
- Track revenue generated from different educational programs and courses
- Manage budgets for marketing, staff salaries, and other operational expenses
- Generate financial reports like income statements, balance sheets, and cash flow statements
- Provide real-time insights into the financial health of the educational institution
Scholarship & Financial Aid Management
Scholarship & Financial Aid Management
- Track scholarship applications and awards
- Manage financial aid disbursement and track student accounts
- Ensure compliance with scholarship regulations and funding guidelines
- Generate reports on scholarship utilization and impact
Tax Compliance
Tax Compliance
- Track and calculate educational tax benefits and deductions
- Generate tax reports for education-specific tax regulations
- Maintain accurate financial records for auditing purposes
Inteligencia de datos
Data Analysis
Training & Quality Control
Data Analysis
Data Analysis
- Manage user accounts, permissions, and access to data
- Analyze data to gain insights into user behavior, trends, and performance
- Evaluate the effectiveness of marketing campaigns, sales strategies, and other initiatives
- Generate reports and dashboards to track progress and measure success
Training & Quality Control
Training & Quality Control
- Create and maintain a repository of training materials and best practices
- Monitor and assess the quality of work performed by employees
- Facilitate collaboration and knowledge sharing among employees
Segmentación de clientes y servicios escalonados
Customer Segmentation
Tiered Services
Enhanced Service Quality
Increased Conversion Rates
Customer Segmentation
Customer Segmentation
- Categorize customers based on their characteristics, needs, and behaviors
- Implement standardized processes for handling different customer segments
Tiered Services
Tiered Services
- Provide customized services based on customer tier and needs
- Address the unique needs of different education sectors
Enhanced Service Quality
Enhanced Service Quality
- Connect customer data across different systems for a holistic view
- Empower customers to resolve common issues independently
- Foster collaboration among departments to deliver seamless customer experiences
Increased Conversion Rates
Increased Conversion Rates
- Personalized 1:1 service and VIP services
- Proactively reach out to customers to address concerns and encourage conversions
- Invite customers to participate in events, webinars, and other engagement opportunities
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